Last updated: October 2026
Service provider
Whiteboard Chemistry is operated by Joe White, an individual based in Calgary, Canada. These terms cover the Learn and Practice digital platform.
Learn and Practice platform terms
These terms also cover the practice platform at whiteboardchemistry.app. Learn provides lessons and Practice provides questions for AQA A-Level Chemistry (7404/7405), the only course the platform covers today. Revision notes and past-paper questions are free, need no account, and are not part of either plan. If anything here is unclear, ask.
Your account
An account needs an email address and nothing else. You must be thirteen or over. One account per person, and your sign-in codes are yours alone. Do not share them.
The Free plan
Free gives you every Practice skill and every question type, twelve Practice questions a day, worked solutions and mark schemes, and your progress saved across your devices. Free stays free. Calculations and short answers are marked automatically; written and drawn answers are self-marked against a scheme.
The Full plan
Full removes the Practice daily limit and adds a session built for you each day, spaced review, and access to every Learn lesson in the AQA A-Level course. This describes the plan entitlement; lessons are being published as they are ready. It costs £4.99 a month or £39 a year, including VAT where it applies. A new account has Full for its first seven days with no card and no charge; when that week ends the account becomes Free, never a bill. Learn lessons are available during the seven-day trial and on Full.
Paying
Payments are taken by Paddle.com, the seller of record for the Full plan. Paddle’s terms of sale apply to the purchase itself, and Paddle charges and remits the tax due where you live. Your card details go to Paddle and never to us. A paid subscription renews each month or year, according to the billing period you choose, until you cancel.
Cancellation and refund policy
Cancel any time through Manage subscription on your account page. You keep Full until the end of the period you have paid for, and nothing more is charged.
Within fourteen days of a first payment you can cancel for a full refund, through Manage subscription or by email, no questions asked. Because Full starts the moment you pay, consumer law allows a seller to treat that as your agreement to begin before the fourteen days are up; we do not rely on that. The fourteen-day refund stands.
Marking
Every question and every mark scheme on the platform is written by us, to the standard of the specification the course follows. If you think a mark is not right, report it from the question; a person reads every report.
Availability and changes
The platform is provided as it is. We aim to keep it running but do not promise uninterrupted service, and question content and features change over time. These terms may change too; the date at the top says when they last did.
Law
These terms are governed by the law of England and Wales, without taking away any rights you have under the law of the country where you live.
Contact
For any questions about these terms, contact Joe White at joe@whiteboardchemistry.com.