Last updated: October 2026
Who we are
Whiteboard Chemistry is operated by Joe White, based in Calgary, Canada. Joe provides the Learn and Practice web application. This policy covers the public website and Learn and Practice. You can contact Joe at joe@whiteboardchemistry.com.
What information we collect on the website
The comment box at the end of the revision notes sends us your message, the page you were on and any email address you choose to give.
How we use that information
We do not sell or rent your information. Notes comments are delivered to Joe through Formspree.
Learn and Practice
The Learn and Practice application at whiteboardchemistry.app uses an account to save your work and progress. This section explains what we hold, why, where and for how long. You can try the five-question Practice taster without an account, and it stores nothing about you.
What is stored
Your account. Your email address. A name: if you do not give one, we use the part of your email address before the @ until you change it. Your plan, and when your seven days of Full end. When you last opened your dashboard. Any topic sets you save.
Practice. Every question you are given, your answers and any working you type, the marks you were given, the level recorded for each skill (this decides what comes back for review), sessions you have saved, including unfinished answers, and how many free questions you have used today.
Learn. The lessons you start, your place in each lesson, your answers and drafts, the feedback and checks on those answers, any help you used, and your lesson progress and history. Where a lesson asks how confident you are, that rating is stored too.
Paper mark recorder. For each past paper you record: the mark, the date you sat it, the conditions, who marked it and whether you had seen the paper before (and, for Paper 3, the section marks), with a record of each save.
Reports and feedback. A problem you report about a question or a lesson, with what you typed; for a Learn lesson we also keep the lesson version and step so we can find the issue. Feedback you send with Send feedback: its type, your message, the page you were on, the lesson or question if there was one, and a reply email if you give it. Reports and feedback are also emailed to Joe so he can answer them.
Subscriptions. Whether a Paddle subscription currently gives you Full, Paddle’s reference for that subscription, and when its status changed. We do not store card details or payment amounts.
We do not ask for your year group. If you join a tutor with a join code, the code may record your year group for that tutor.
If you are linked to a tutor
If you enter a join code from a tutor, your account is linked to that tutor, who may also put you on a free beta plan. A linked tutor can see your name, year group, plan and when you last opened your dashboard, and your Practice record: the questions you answered, your answers and working, your marks, your skill levels and your saved sessions. A tutor cannot see your email address, your Learn lessons, your paper mark recorder or your feedback. Tutor accounts are set up by Joe. To unlink from a tutor, email Joe.
Where it is held, and who handles it
Your account, Practice record and Learn lesson record are held in a database run by Supabase, in London (their eu-west-2 region). Netlify serves the site and its application functions. Resend sends sign-in codes, and the reports and feedback emailed to Joe. These services handle information needed to provide the platform. If you buy Full, Paddle.com is the seller of record and handles the purchase and payment: your email address is passed to Paddle for checkout, your card details go to Paddle and never reach us, and Paddle’s own privacy policy covers the information it collects at checkout and the receipts it sends.
Why
To sign you in, check your work, save your place and progress in Learn and Practice, decide what to show you next, and answer a problem or message you send. Nothing about you is sold, shared for marketing or used for advertising, and we send no marketing email.
For how long, and deleting your account
We keep your account and platform records while your account exists. Delete my account on your account page deletes your sign-in account and everything listed above that belongs to it: your profile, Practice and Learn records, paper mark recorder entries, saved topic sets, reports, feedback sent while signed in, and our record of your subscription status. It also clears your account’s saved copies from this browser.
Three things are not removed by that button. Feedback sent while signed out is not linked to an account; to stop repeat messages, we keep a one-way coded form of the internet address it was sent from, which cannot be turned back into the address. Copies of reports and feedback already emailed to Joe stay in his inbox until you ask him to delete them. Paddle keeps its own records of any purchase. Deleting your account does not cancel a subscription: if you pay for Full, cancel it first through Manage subscription. You can also email Joe for help with access, correction or deletion.
On your device
The platform uses your browser’s own storage to remember that you are signed in, which theme you chose, which topics you last chose and which topic sets you saved. It also keeps local copies of your progress, saved sessions and Learn lesson drafts so you can resume or recover your work. The platform sets no cookies and loads no analytics or advertising tracker. Payment pages load Paddle’s checkout script, which is covered by Paddle’s policy.
Age
The platform is for students aged thirteen and over. If you are under thirteen, please do not create an account. If we learn that one has been created by someone under thirteen, we delete it.
Where we are, and who to contact
Whiteboard Chemistry is run from Canada and has no representative in the United Kingdom or the European Union at present. For any request about your information (to see it, correct it or delete it) write to the address below and it is dealt with by the person who runs the platform. If a representative is appointed later, their details are published here.
Cookies
On the public revision website, Google Analytics loads only if you choose “Accept analytics”. It uses cookies to measure visits, pages viewed and interactions. If you decline, Google Analytics does not load. Your consent choice is saved in this browser’s local storage. The practice platform sets no cookies of its own; see On your device above.
The free revision tools also use local storage to remember answers and progress on this device. This progress stays in your browser.
Your rights
Under UK GDPR, you have the right to access, correct or delete the personal data we hold about you. To make a request, email joe@whiteboardchemistry.com.
Contact
For any privacy-related questions, contact Joe White at joe@whiteboardchemistry.com.